Home Returns & Exchanges What if my item arrives damaged?

What if my item arrives damaged?

Last updated on Apr 10, 2026

We’re so sorry if something isn’t right—that’s not the experience we want for you.

If your item arrives damaged or defective:
• Contact us within 7 days of delivery.
• Include your order number and a photo of the issue

We’ll make it right as quickly as possible, whether that means a replacement or refund.

No need to return damaged items unless instructed.